Twitch CEO Dan Clancy has issued a lengthy public apology to streamer Emiru after she was sexually assaulted at TwitchCon 2025.
Clancy posted the apology on the official X account for the streaming platform. “First, I want to be upfront and take accountability for the security incident that occurred during Emiru’s Meet and Greet,” wrote Clancy. “It shouldn’t have happened, and we take that very seriously.”
“We failed, both in allowing it to occur, and in our response following,” Clancy continued. “We mismanaged our communications about the incident, and that includes the comments I made. I apologize to Emiru for all that took place.”
Clancy continued his post by explaining how Twitch plans to make sure what happened to her doesn’t happen again.
“What are we doing moving forward? For Meet and Greets, we’ve begun a complete analysis of the incident that took place, as well as other issues that came to our attention after TwitchCon concluded,” he wrote. “We’re examining everything, from how we do sign ups, to the layout, to increased security controls.”
“We’re also doing a comprehensive review of overall event safety and security, and we'll be making updates for future TwitchCons,” he continued. “While we won’t be sharing all security updates for privacy and safety reasons, we will keep our community informed about changes that directly impact attendees.”
On Oct. 17, Emiru was assaulted by a man who managed to cross multiple barriers at TwitchCon 2025 at the San Diego Convention Center. During a meet and greet event, the man grabbed her face and tried to forcibly kiss her.
Emiru addressed the situation on X the day after it happened, writing, “Yesterday, the man who assaulted me was allowed to cross multiple barriers at twitchcon and even in front of another creators meet and greet to grab me and my face and try to kiss me. Fortunately he wasn't able to, but a lot of people have pointed out it could have been a lot worse!”
“I'm obviously shaken up by what happened and it's not the first time I've dealt with something like this, but to tell you honestly, I am a lot more hurt and upset by how Twitch handled it during and after the fact,” she added.
Emiru claimed that Twitch’s security let the man walk away.
Days after it happened, Clancy spoke about the situation in an interview, saying, "The safety of our creators is our top priority. The challenge we face is a challenge in today’s society. It’s not limited to Twitch, it extends throughout our society.
"I do think that when you’re livestreaming, in many ways, since you control your community and you can ban people, you can make it so that those people that you don’t want engaging with you and participating with you, aren’t there," he added. "When I use other short-form content and people say all sorts of stuff, well I can't stop that. But when I livestream, they basically don't bother me."
"Now, what happened yesterday, obviously, was something that we care deeply about securing this environment,” Clancy concluded. “We’re looking very closely at everything that happened there, and I care deeply about Emi. She’s a friend of mine, and so I want to see how we can support her. This is just something we have to keep working on. I think everyone identifies our tools in terms of trust and safety as the leaders in the industry about helping creators, but that means there's always more work to be done, because that's the world we live in now."