Cinnabon Confirms Firing Employee Who Said N-Word Toward Somali Customers

The former employee called a a pair of Somali customers the racial slur.

Close-up of a Cinnabon storefront sign with illuminated lettering, New York City, New York, October 20, 2024.
Smith Collection/Gado/Getty Images

A former employee of a Cinnabon in Ashwaubenon, Wisconsin has been terminated from the dessert chain after calling two Somali customers the N-word.

As seen in a TikTok posted on Friday (Dec. 5), the female server, walked to the counter and declared, "I am racist and you are a n****r" to two customers.

"I am racist and I'll say it to the whole entire world. Don't be disrespectful," she continues.

She goes on to flip off one of the customers' camera phone and tells them to "suck it" before insulting them again.

According to Fox 11, the two customers were from Somalia and before the interaction was recorded, the former Cinnabon employee made a disparaging comment about the woman's hijab.

In a response to the video being posted on X, formerly Twitter, the restaurant confirmed that the woman had been terminated from her job.

"We’ve seen the disturbing video from the Cinnabon bakery in Ashwaubenon, WI, and we do not condone this behavior," the official Cinnabon account tweeted. "The former employee was immediately terminated by the franchise owner. Their actions do not reflect our values or the welcoming experience every guest deserves."

In their statement to Fox 11, Cinnabon continued, "We take this situation seriously and remain committed to ensuring all guests are treated with dignity, respect, and kindness every time they visit one of our bakeries."

The incident comes one week after a $5 million lawsuit was filed against Buffalo Wild Wings, one year after a Black couple reportedly found an abbreviated version of the n-word written on their receipt in Woodbridge, Virginia. The wife, Natasha Loman, claimed that the waitress didn't ask for their name when they ordered and found the slur printed on the receipt upon returning home.

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